Crisis Text Hotline
Mar 29, 2021 12:00 PM
Jen James
Crisis Text Hotline

Jen has held prominent roles at Crisis Text Line, including creating the volunteer curriculum & training, hiring & training the original supervision team, and serving as the voice of the community. Currently Jen is the Volunteer Experience Engagement Specialist. Bottomline: Jen is the heart of Crisis Text Line and the spine of its philosophy. Prior to her role as Founding Supervisor of Crisis Text Line, Jen created the first Chat and Text Crisis service available in Michigan. 

Her areas of expertise include community engagement, as well as Public Speaking regarding crisis intervention and suicide prevention. She's able to connect with teens and young adults with her authentic approach in starting those tough conversations.